Frequently Asked Questions

FAQ's

  • Warranty Information

    FarmTronics Australia manufacture all our products to the most stringent standards ensuring years of trouble free use.

    We offer a 12 Month return to factory warranty.

    But in the unlikely event an issue occurs with any of our products do not hesitate to contact us for advice on how to proceed.

    Call us on 0411 479 411

    Or email [email protected]


  • Are your products Australian Made?

    The entire ChickenMaster range of products are deisgned and manufactured in our state of the art manufacturing facilities in Dandenong South & Oakleigh South, Victoria, Australia.

  • Can I collect items from your warehouse ?

    Our warehouse is located at 100 Fox Drive, Dandenong South. Victoria. 

    Pre-ordered items can be collected between the hours of 7am to 3pm Monday to Friday by prior arrangement only.

    If those times or days are not suitable we are happy to organise a more convenient time.


  • Shipping Details

    All online orders are for delivery within Australia only.

    Shipping is via regular post using Australia Post as the carrier.

    Postage usually takes 3-4 days. 

    (excluding weekends & public holidays)

    Please NOTE: COVID Restrictions are currently impacting deliveries Australia wide, expected delays can be 6-7 days in some areas.

    For international shipping please contact us for a freight quote.  [email protected]



  • Online Payments

    FarmTronics Australia ONLINE Store accepts payment via PayPal, Visa, MasterCard or Electronic Funds Transfer.

    All payments will need to be processed first before any goods can be collected or despatched.

    If paying via PayPal or Credit Card you will be directed to PayPal's website for processing your payment. 

    All payments are handled by PayPal's secure gateway, and you can rest assured that your information is securely processed and protected.

    Any information obtained by FarmTronics Australia during your transaction are only held while the transaction is being processed.

    You can read our Privacy Policy Terms and Conditions here:

  • Do you offer Phone Support ?

    FarmTronics Australia offer a 7 Day a week phone support service to all our valued customers who have purchased our products.

    Our support service is available between the hours of 7am to 3pm AEST Monday to Friday and 9am to 3pm Saturday & Sunday.

    Contact number is 0411 479 411

  • ChickenMaster to ChickenMaster PRO Change Over

    Can I change my current ChickenMaster Switchboard for a ChickenMaster PRO switchboard ?

    The simple answer is YES !

    The ChickenMaster PRO can directly replace all legacy ChickenMaster Switchboards.


    Farmtronics can supply wiring and technical information to assist in a changeover.

    We also offer premade wiring looms to assist in changeovers from a Chicken Caravan Switchboard to a FarmTronics Switchboard.


    It really is as simple as plug and play.


  • Is CLUCKER Software Free

    Absolutely !

    Our CLUCKER Software is free to use without any limitations.

    CLUCKER can also be customised to suit your individual farm, all you have to do is ask.

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